Refund & Service Policy – BAE Beauty Salon
Appointments & Services
At BAE Beauty Salon, every appointment is carefully reserved for you.
•We require advance booking for all services
•Please arrive on time to ensure full service quality
•Late arrivals may result in shortened service time or rescheduling
Cancellations & No-Shows
•Cancellations must be made at least 24 hours in advance
•Late cancellations or no-shows may result in a booking restriction for future appointments
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Refund Policy (Services)
Due to the nature of beauty services:
•All services are non-refundable once completed
•If you are not satisfied, please contact us within 48 hours
We will:
•Offer a correction with another master, OR
•Provide a complimentary adjustment where applicable
We are committed to ensuring you leave satisfied 🤍
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Products (Retail Items)
We accept returns only under the following conditions:
•Item must be unused and in original packaging
•Request must be made within 3 days of purchase
•Proof of purchase is required
Non-returnable items:
•Opened or used products
•Lash adhesives, liquids, and hygiene-related items
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Exchanges
We replace items only if they are:
•Defective, or
•Damaged upon purchase
Please contact us immediately with a photo/video for verification.
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Refunds (Products)
If approved:
•Refunds are processed within 3–7 working days
•Refund will be issued via the original payment method
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Contact
For any questions or concerns:
📍 BAE Beauty Salon, Business Bay, Dubai
📩 baebeautysalondxb@gmail.com
📲 WhatsApp: +971585310080